pk 77's Privacy Policy
Your personal information matters to us. This policy gives you a full account of how pk 77 collects, stores, and uses your data.
This Privacy Policy ("Policy") governs your relationship with the pk 77 platform. When you create an account, log in, or use any service on pk 77, you are considered to have accepted the terms of this Policy. We are committed to being fully transparent about how personal information is stored and used.
This Policy should be read together with pk 77's Terms and Conditions. Both documents together fully describe your rights and responsibilities on our platform.
1 Scope and Purpose of Data Collection
pk 77 collects only the information necessary to provide its services. We never ask for irrelevant or excessive personal data. The following types of information are collected for registration, identity verification, and financial transactions:
1.1 Identity Information
- Full name, date of birth, and national ID or passport number (for identity verification).
- Email address and mobile number (for communication and OTP verification).
- Residential address (for financial security and regulatory compliance).
1.2 Financial Information
- Details related to bKash, Nagad, Rocket, or bank accounts — used solely for deposit and withdrawal processing.
- Transaction history and amounts — for account security and fraud prevention.
1.3 Technical and Usage Information
- IP address, device type, and browser information.
- Time spent on the site, pages visited, and gameplay patterns.
- Cookies and session data — to improve site functionality.
2 Data Use Policy
pk 77 uses collected information for the specific purposes listed below. Selling or commercially transferring your data to any third party is against our policy.
2.1 Account Management
Your information is used to complete registration and login, recover passwords, and maintain account security. Verifying each user's identity is essential for pk 77, as this platform is for users aged 21 and above only.
2.2 Financial Transactions
Your payment information is used to process deposits and withdrawals. All transactions are secured through SSL encryption. Transaction records are retained for financial security and dispute resolution.
2.3 Customer Support
Your account information is used to provide our 24/7 live chat and email support. Our team reviews this information to resolve issues you report quickly. pk 77's Frequently Asked Questions section is also helpful for any queries.
2.4 Technical Development and Analysis
Anonymous statistical data is used to analyse user experience and make the platform more effective and user-friendly. This analysis is not intended to identify any individual.
3 Cookies and Tracking Technologies
The pk 77 website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.
3.1 Essential Cookies
Without these cookies the site cannot function properly. They are essential for maintaining login sessions, completing deposit processes, and ensuring security. There is no option to disable these cookies.
3.2 Functional Cookies
These cookies are used to remember your preferred language, display settings, and other personalised preferences. They make your experience easier and more convenient.
3.3 Analytics Cookies
Anonymous analytics data is collected to understand which parts of the site are used most and to improve performance. You can disable these cookies from your browser settings, though doing so may limit some site functionality.
4 Data Storage and Security
The security of your data is pk 77's highest priority. We follow industry-standard security practices.
4.1 Encryption and Security Measures
- All data transfers are carried out through SSL/TLS encryption.
- Sensitive information, especially passwords, is stored in encrypted form.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and access controls are in place to prevent unauthorised access.
4.2 Retention Period
Data is retained for as long as your account is active and, after that, for the period required by applicable law. Financial transaction records may be kept for an extended period to meet legal requirements. When an account is closed, unnecessary data is deleted in accordance with the set policy.
5 Sharing Information with Third Parties
pk 77 does not transfer your personal information to third parties for any commercial purpose. However, limited information may be shared in certain specific situations necessary for operating the service:
5.1 Payment Processors
The necessary information is shared with the relevant financial service providers to process payment methods such as bKash, Nagad, Rocket, and bank transfers. These organisations are governed by their own privacy policies.
5.2 Technology Partners
Only the data required for the proper operation of games is shared with gaming software providers such as Evolution, Pragmatic Play Live, JILI, and other studios.
5.3 Legal Obligations
pk 77 will disclose information when required to do so by applicable law or a court order. In such situations, every effort will be made to notify you in advance where possible.
6 Your Rights and Controls
You have several rights over your own information. pk 77 respects these rights and helps you exercise them.
6.1 Right to Access
You can view and verify the information stored in your account at any time. If any information appears incorrect, you can request a correction through account settings or via customer support.
6.2 Right to Deletion
If you wish to close your account and delete your personal data, please contact our support team. However, some information may need to be retained for a specified period due to legal or financial obligations.
6.3 Right to Opt Out of Marketing Communications
You can opt out of promotional emails or notifications from pk 77 at any time. Important messages related to account security cannot be turned off.
7 Protection of Minors' Data
pk 77 is a 21+ platform. No one under the age of 21 may use this platform. We do not knowingly collect any information from minors. If someone under age opens an account and we identify this, that account will be closed immediately and the associated data will be deleted.
For more details on responsible gaming and age-related matters, please read our Responsible Gaming Guidelines.
8 External Links and Third-Party Sites
If the pk 77 platform contains links to external websites, pk 77 is not responsible for the privacy policies of those sites. Each third-party website has its own privacy policy, and it is your responsibility to read it before visiting. The same applies to payment gateways such as bKash and Nagad.
9 Policy Changes and Updates
pk 77 reserves the right to change this Privacy Policy at any time. Users will be notified of any significant changes via email or a platform notification. The updated policy will be considered effective from the date it is published. Visit this page regularly to stay informed about the latest policy.
To learn more about all matters related to pk 77, visit our About Us page.
10 Contact Us
If you have any questions, concerns, or objections regarding this Privacy Policy, please contact our support team directly. We provide support in Bangla and English 24 hours a day, 7 days a week.